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The LOST Service Contractor
The Lost Service Contractor This e-book which was first released in 2006, shatters the myths that has been perpetrated on contractors and their employees for decades. If you are an average Technician...
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Indulging In Anger Will Not Get Results
The Undisciplined Manager Will Not Get Results As a manager of your service or sales team have you ever give in to anger by raising your voice or even worse screaming at your team? To gratify yourself...
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Letting Go of Judging People
The following article was written by one of my blogging heroes Leo Babauta at www.zenhabits.net - One of the best changes I’ve made to help me be happier is learning to see judging other people as a...
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If I’m Good Why Do I Need To Advertise It?
Coca Cola On Crack? I hear a lot of people claiming that plumbers, hvac contractors and electricians that over-advertise their services must not be good if they always need new clients. After all, if...
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The 4 “Be’s” Of Great Service
The 4 “Be’s” Of Great Service How do you know when you are providing great service? Go through the “4 Be’s” Of Great Service below to see how you measure up. Many people feel that great service is...
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21 Paths To Persuasion – Part 2
Remember that in all walks of life the reality is that persuasion exists. Whether you are trying to persuade your kids or spouse at home or if we are attempting to get clients to use our services, it...
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Do You Really Offer Premium Service?
It only stands to reason that a company that considers itself a premium quality company would offer it’s customers a premium quality option for any work that it would do. If you agree that this is...
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The Danger Of Using Work To Procastinate
Whenever I have a task that I don’t want to do, I find anything other than doing that task simply irresistible. Basically I put my head in the sand by doing the things I enjoy like talking to a client...
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Great Service: The Knife That Cuts Through Hard Times
Cut Through Hard Times Although we try hard to not listen to the news we realize that the world around us as we know it is changing rapidly and for independent businesses in the contracting industry,...
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7 Mistakes Of Bad Sales Managers
Being a sales manager or anyone who is accountable for the results of your sales team is one of the hardest jobs in the world. It requires a thorough knowledge of marketing, sales techniques, pricing...
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